Smartly Student Spotlight: Michael Morales

Smartly’s student body is incredibly diverse, bringing together learners from around the globe and across industries. But for all the unique experiences and perspectives each student brings to their cohort, there are a few defining characteristics that embody what Smartly stands for: the passion to keep learning and the drive to push oneself to the next level. Perhaps no one better embodies this mentality than Air Force veteran and White House Fellow Michael Morales.

Mike’s accomplishments range from mentoring fellow veterans, being a TEDx speaker, and holding a delegate post for an international leadership program. How is one person capable of doing all of this? Mike has an answer: curiosity and work ethic.

Curiosity and work ethic have always been major characteristics that have guided Mike throughout his life. As a child growing up in Puerto Rico, he dreamt of being an astronaut, but in order to be one, he would first have to become a pilot. To do that, he worked extremely hard, taking the SAT starting in the 7th grade and set his sights on attending the United States Air Force Academy. He soon achieved this goal, and at the Academy, Mike earned his B.S. in Legal Studies, but his education did not stop there. His curiosity propelled him to earn more degrees, including an M.S. in Logistics from the U.S. Air Force Institute of Technology, a Master of Divinity, a Master of Arts in Religion from Liberty University, and then finally, he earned his Executive MBA from Smartly Institute. Clearly, Mike believes that having a broad knowledge-base is important for a successful career and fulfilling life.

“There’s a lot to be said for cross-discipline approaches to leadership, career, and the way we problem-solve,” said Mike. “I think that by being hyper-focused, we’ve closed off potential avenues of wisdom, intellect, and so on.”

Later in life Mike became a speaker for TEDx in Tysons Corner, VA where he talked about the importance of curiosity. He believes that curiosity is something that can drive people to make the most of themselves and that can also be an antidote for the fast growing epidemic: loneliness. “At the end of the day, curiosity can be a scary thing,” said Mike. “You have to be willing to consistently put yourself out there, and that’s not something that’s easy to do. But it’s worth it.”

After graduating from the Air Force Academy, Mike spent another 20 years serving as an Air Force pilot, flying over 200 airlift missions into Afghanistan and Iraq. He worked his way up, eventually becoming the Commander of the 538th Air Expeditionary Advisory Squadron in Kabul, Afghanistan where he led a team responsible for developing the fledgling Afghan Air Force. Throughout his multiple positions in the Air Force, Mike learned a great deal about leadership that would carry over into the rest of his career.

This photo took place when Mike was the Commander of the 538th Air Expeditionary Advisory Squadron in Kabul, Afghanistan. He is standing next to his Afghan Squadron Commander counterpart.

Mike believes that energy, positivity, and work ethic are some of the most important qualities that a leader can have, but he says there’s no one way to becoming a great leader — there’s value in doing things differently and in your own way. In fact, Mike says that some of the best leaders are those who surround themselves with people with diverse strengths, ideas, and perspectives. “In the military, we have this saying: ducks pick ducks,” said Mike. “People pick leaders that look just like them, think just like them, and act just like them. I think if you can be humble and intellectually curious enough to not pick people who are all of those things, pick people who are different than you, which means it might frustrate you, you have a better organization because of it.”

Through the Veterans in Global Leadership program, Mike put his understanding of people and teams to good use by mentoring other veterans. Mentorship is something that is very important to Mike who said, “If I’ve achieved anything of value, I attribute it to two things: work ethic and to the people throughout my life who have given up their time and wisdom to teach me things I wouldn’t have learned on my own.”

He went on to say, “One of the most powerful leadership qualities that any human being could have is intense self-awareness. I think when we’re young, there’s a really great divide between who we think we are and who people see us as. I think as we grow and mature, we realize that the truth is somewhere in between. But mentors help us get to that in-between place much more quickly, because they are giving us that outside perspective.”

Mike went so far as to say that negative feedback is a “gift”, as it is vital to growing in one’s career and becoming a better person. He encourages people to be open to feedback and take it in stride. “If you are one of those people who doesn’t take negative feedback well, then that mentor may never give you that gift again,” said Mike.

Towards the end of his military career, Mike applied to the White House Fellowship and was one of 16 extraordinarily accomplished professionals selected for that prestigious program, where he served as a Senior Advisor to the head of the U.S. Small Business Administration. While there, Mike ran a public-private partnership called the Small Business Technology Coalition, which partnered with 30 tech companies to help small businesses feasibly leverage technology to grow and become more efficient. This initiative held events around the country and reached over a million small businesses in the first year alone.

Mike was also tasked with developing policies to kickstart the entrepreneurial ecosystem in Puerto Rico. At the time, Puerto Rico’s $74B debt crisis made the island a difficult place for entrepreneurs to launch and grow their businesses. Mike worked with the federal and local governments to try to solve this challenge.

Mike’s deep curiosity and desire to expand his horizons led to even more avenues where his abilities could shine. He was a delegate to the United States-Japan Leadership Program, he was selected as a French-American Foundation Young Leader, and he is an advisory board member for The Factual, an organization with the goal of identifying biased news and exposing readers to high quality journalism. All of this he’s done while simultaneously earning his Executive MBA with Smartly. 

Mike’s advice for up-and-coming leaders is simple: “don’t take yourself too seriously.” By having a sense of humility, it allows people to empathize and see situations from another perspective — it helps keep us honest and open to other points of view. Though Mike always tries to remain open-minded, he values the power of having a plan. “Have a plan, figure out where you want to go, and be as detailed about that plan as possible, but also know yourself enough to be willing to deviate from that plan when other opportunities come your way, both forced and voluntary.”

Mike now lives in Dallas, Texas with his wife and his four sons. He recently started a new job at JPMorgan Chase & Co. as an Executive Director in their Performance Consulting practice — yet another station where Mike is fulfilling his innate curiosity, exercising his leadership skills, and using his Smartly Executive MBA education to push himself to the next level.

From Product Manager to Co-founder: Reflections from a Graduate of the First Smartly MBA Class

The following post is by Lindsey Allard (MBA 2016), Co-founder of PlaybookUX, a video-based user feedback solution for B2B companies. 

It was 2015, and I had recently graduated from Dartmouth College with a liberal arts degree. I was looking for a way to gain general business knowledge while working as a product manager, and I came across the Smartly MBA. During my time in the program, I loved the courses because I was able to learn useful concepts in a short, quiz-like format that fit with my full-time work schedule. I didn’t have to stare at endless textbook passages. Everything was on my smartphone, and I could constantly test myself to ensure the content was committed to memory.

After my Smartly graduation in 2016, I worked as a product manager at a new company. I was leading a team of developers building SaaS products and mobile apps. Product managers are like “mini CEOs”. You need to know a little about a lot of things, and Smartly helped expand my areas of expertise during this point in my career.

After a few years of working at different start-ups, I decided to take the leap and co-found my user research company PlaybookUX with another Smartly alum, Kristen. User research is the process of getting feedback on things like product usability, pricing model, marketing copy, and concepts. By getting direct feedback from your target demographic, you are able to make better product and business decisions. However, as I know from my time as a product manager, the process of conducting user research has big challenges, like being extremely time-consuming and requiring a lot of manual work. And I didn’t see solutions out there that successfully addressed all the problems.

When developing PlaybookUX we sought to solve three main pain points:

      • It’s time-consuming
      • It’s expensive
      • Finding the right participants is challenging for B2B companies

Here’s how we solve these pain points with PlaybookUX:

      • Our product solicits video-based feedback, so that product owners can remotely conduct research, and then easily store and reference video records, ultimately saving them lots of time.
      • Again on the saving-time front, we do everything from recruiting the right participants, to incentivizing them, transcribing the sessions, and analyzing the videos with A.I. to extract actionable insights.
      • We have an affordable, pay-for-what-you-use pricing model so that customers don’t need to commit to large subscription fees up-front. This expands access to UX research to start-ups, founders, and small business owners. Previously, they were priced out.
      • Our testing participants are verified through LinkedIn so businesses know exactly who they’re speaking to.

During the process of launching my company, I leaned on Smartly lessons. Financial topics were always difficult to wrap my head around, and I was able to successfully price our product and build our business model with that in mind.

On top of the valuable knowledge gained from Smartly, I’ve been able to leverage the student network to get in touch with like-minded product managers. The network is a strong supplement to my undergraduate network.

At PlaybookUX our goal is to make user testing accessible to everyone. At the time of this post, we’ve been launching for a few months. It’s been a great few months—with hundreds of clients using our platform. We’ve had success with UX Researchers and Designers, but our goal is to make research easy for Product Managers. In the future, I plan to lean on the Smartly network for advice on growth hacking to take PlaybookUX to the next level.

Smartly Student Spotlight: Amy Dalton

Smartly students are often initially attracted to the program for its flexibility and affordability, but there’s something deeper at play that draws people in — particularly those of a certain mindset. To truly be successful in the program one must be highly self-motivated, disciplined, and passionate about learning new skills. Amy Dalton, a Smartly Executive MBA student and Senior UX Designer at GE Aviation, has these traits in spades. Like many Smartly students and alumni, Amy’s resume credentials are impressive, yet they don’t convey the full scope of the accomplishments she’s had outside of her “standard” job description.

As a UX designer, Dalton has built her career in a male-dominated field and has placed an emphasis on attracting and empowering other women and girls to enter this line of work. Though she’s been met with obstacles in her own career, she has never stopped advocating for herself and others. From public speaking engagements, mentorship, charity work, and founding an award-winning program for GE Women, Dalton’s drive to improve her career prospects and those of others is something worth acknowledging. 

Dalton is from Toledo, Ohio and studied journalism at Ohio University. However, she was more interested in graphic design and after graduating, decided to pursue user experience (UX), eventually leading to her current position with GE. While her inevitable trajectory doesn’t directly apply to the degree she earned, Dalton said that her background in journalism has been incredibly valuable in her career because “communication and the ability to write well is such an important part of any job you have,” and it allows you to come up with ideas and communicate them clearly and succinctly.

This knack for communication is evident in her multiple public speaking engagements. Dalton was a guest speaker at the 2019 GE Women In Science & Engineering Symposium, the keynote speaker at Early Career Women Collective’s Co-Create Live 2019, and a guest speaker at New Orleans’ FrontEndParty. These experiences not only reaffirm Dalton’s ability to command the attention of a room, they are a testament to the value that her words and actions bring to others. In short — her words of wisdom are in high demand. 

Further proving her leadership abilities, Dalton was the recipient of the 2018 GE Women’s Network Empower and Inspire Award, which recognizes women across the 280,000 person company for outstanding work and engagement that supports the Women’s Network (WN). As a Co-Lead for the WN, Dalton is committed to supporting women in STEM fields. 

“I have a passion for bringing more women and girls into technology because it’s always been a struggle to achieve gender parity in the field,” said Dalton. “I’ve been in it my entire career and there are relatively few women in the field — and for those who are in it, there are a unique set of challenges we face everyday.”

Dalton said that getting more women into STEM fields starts early, “it’s about exposure at a young age to spark their interest in it.” This is why she helped start GE Girls Camp, a week-long free STEM camp for 12-14 year-old girls. During the camp, girls learn to code, are introduced to robotics, and can even learn about cybersecurity and other in-demand sectors of the industry. The importance of early involvement serves as a pathway for young women to envision a career that they may not have otherwise pursued. 

Dalton isn’t just working on opening doors for young minds, she also started a program aimed at empowering women in the GE Women’s Network called Bragging Rights. Dalton initially had the idea to start the program after meeting a few of the GE interns. Even though they were just out of high school, they had accomplished amazing things and few people in the company knew much about them. This experience mirrored another observation Dalton had had — too few women spoke up about their accomplishments in the workplace. This had implications for career progression too, as she learned that women are often less likely to seek acknowledgement for their work than men. In fact, men are four times more likely to ask for a raise than women. Bragging Rights became a forum to enable and encourage women to openly and proudly share their accomplishments and challenges in life and in their career. These stories have become powerful sources of validation for those sharing them and inspiration for others involved in the program. Bragging Rights, which started at Dalton’s hub in New Orleans, took off and is now available at nine locations and still expanding. Dalton describes the program as “inexpensive but so effective” in its ability to provide women with the opportunity to grow their confidence and learn about each other.

“I think a lot of times women feel isolated and don’t have the natural tendency to put themselves out there as much,” said Dalton. “If we as women band together and understand each other’s skill sets, then we can help each other get promoted and put each other out there. We’re more likely to give kudos and talk about the person sitting next to us, than talk about ourselves. We’re more likely to lift that person up than lift ourselves up.”

Dalton is a natural leader. Prior to working at GE, she spent six years working at Ochsner Health System, where she held a management position for three years. While in this role, Dalton received the highest “employee engagement” score, a figure determined by how her direct reports rated her as a manager. Dalton received a score 20 points higher than the next highest score.

The key to Dalton’s successful management style? A more personal approach. She wanted to learn about the people she managed as much as possible, identifying their strengths and weaknesses. “If you spend enough time getting to know people and listening, really listening, you’re going to understand them enough to guide them,” said Dalton. “I focus so much attention on helping them be better at their jobs.”

This ability to listen, empathize, and understand others is perhaps one reason why Dalton is such a talented UX designer.  “When you understand things from the user perspective and you put importance on that, that’s when your product is going to be successful,” said Dalton. “When I’ve had an awesome product owner, it’s because they put the person first and understood the value of UX.”

In her senior leadership role, Dalton emphasized the need for executives to have, at a minimum, a basic understanding of UX and design. In our digitally-driven world, having the ability to view and build online experiences from the perspective of the customer is essential. Being well-versed across disciplines is one reason Dalton decided to pursue an Executive MBA with Smartly. By adding business acumen to her technical expertise, Dalton is positioning herself to take on bigger roles and broaden her invaluable influence on her organization — and if past experiences are any indication, she’s more than ready to take on whatever is next.

A flexible course schedule is something that initially attracted Dalton to Smartly as it allows her to spend more time with her two children.

Smartly MBA Student James Lu Morrissey on Higher Education and Making Forbes 30 Under 30 List

We sat down with 2019 Forbes 30 Under 30 recipient–and Smartly MBA student–James Lu Morrissey to discuss co-founding Mentor Collective, learning with Smartly, and disrupting the world of higher education.

Smartly learners tend to reflect the platform itself: innovative, disruptive, and equipped with a global scope. Those are just a few of the qualities that have led to three Smartly learners being named to Forbes’ 30 Under 30 lists in the past two years.

James Lu Morrissey (MBA – August 2018) is a perfect example of this. Lu Morrissey’s personal experiences with international education inspired him to found his company Mentor Collective, an international online mentoring community. Lu Morrissey was born in the United States, but he attended elementary school for a couple years in Taiwan. Moving to a new school can be difficult for any child; moving to a new school in a new country is even more challenging.

Adjusting in school was made easier, however, by joining the school’s sports teams. There, he was mentored by his older teammates, who eased his transition and helped him find his place. At a young age, he began to understand that mentorship was critical to adjusting to and excelling in a new environment.

He also recognized the need for peer mentorship as an undergraduate student at Carleton College. He had several friends from international and diverse backgrounds, and he noticed that many of them had difficulty adjusting to college. There wasn’t always a clear structure like a track team with teammates that could mentor them.

“When adjusting to college, all students are a stranger in a strange land,” Lu Morrissey reflected. “You might be coming from Minnesota to go to NYU. That’s a very foreign experience.”

A lack of personalized support for college students is one of the factors contributing to a college completion crisis, particularly at public universities. According to Forbes, less than 60 percent of students graduate from public institutions in six years or less. Rising tuition and student loan debt coupled with the increasing necessity of a college degree for career advancement, often puts students who do not graduate at a serious disadvantage.

To solve this problem, Lu Morrissey and colleague Jackson Boyer co-founded Mentor Collective. Mentor Collective uses scaleable and transformative mentoring, through a format supported by technology and designed for large-scale application. Mentor Collective achieves this by matching students to mentors who have a similar background.

To that end, Mentor Collective has developed partnerships with more than 50 universities, including Penn State, Johns Hopkins, and Washington University in St. Louis. Through these partnerships, they’ve mentored over 35,000 students, resulting in an up to 9% increase in retention rates and 5x decreased likelihood of academic probation.

Working towards these results has certainly kept Lu Morrissey busy, but he has still found time to pursue a Smartly MBA. While residential MBA programs have a high opportunity cost, Smartly made it possible for Lu Morrissey to “continue running my company day-to-day, while having a flexible option to learn at my own pace.”

Furthermore, Lu Morrissey has found Smartly’s courses are directly applicable to running Mentor Collective. “I can complete a lesson, take what I’ve learned, and use it the very next day at Mentor Collective.”

Lu Morrissey also appreciates the flexibility and global perspective that Smartly offers. He tries to work overseas for two to three weeks every winter, and, with Smartly’s online platform, he doesn’t have to disrupt his learning schedule to travel. “I can do Smartly while traveling in Shanghai and not have any problems with time differences.”

Lu Morrissey also sees both Smartly and Mentor Collective as helping students receive the full value of higher education. Universities, with “massive endowments and very strong brands,” may not feel the urgency or need to innovate “in the same way as many other industries,” Lu Morrissey noted. “And that can come at a big cost to students. If a school is not making an impact on students’ lives, then it’s not fulfilling its promise.”

Like Smartly, Mentor Collective’s team is passionate about the students they reach. Lu Morrissey attributes Mentor Collective’s success rates in large part to his 24 Boston-based employees. Noting that his team is interested in social impact, he emphasized that “something unique happens when you collect a lot of very mission-driven, hungry learners and put them all in the same room.”

Smartly Alumni Network is Live!

Today, we’re proud to introduce Network, a new feature of the Smartly platform built to connect students and alumni around the world.

Today, we’re proud to introduce Network, a new feature of the Smartly platform built to connect Smartly students and alumni around the world. Network is exclusively available to current students and alumni of the Smartly MBA and Executive MBA programs, and we’ve made a special preview available to prospective students.

With Network, students can explore a global map of students and alumni, search by industry and interests, and contact peers safely and easily.

We created Network to enable students to forge real-world connections and discover inspiring peers in the Smartly community. Smartly students work in today’s most exciting industries and at top companies, giving them access to an impressive ecosystem of experienced professionals.

If you’re an aspiring Smartly student, you can sign up for a Smartly account at https://smart.ly and access a preview. We’re excited to hear your reactions to Network!

Meet Linda, one of Smartly’s experts in probability and statistics

Who says statistics isn’t exciting? Through fun scenarios and images, like the above from Smartly’s Advanced Statistics Inference course, Linda Richard is helping to re-brand statistics for thousands of learners! Linda, one of Smartly’s content creators in the field of probability and statistics, has a background in business and education and currently resides in the Netherlands. She believes that statistics is an important subject to understand because it touches so many disciplines including business, medicine, and foreign policy.

In this post, we catch up with Linda to learn what she’s working on and why she decided to join Smartly.

1. What’s your name, and where are you based?

Linda Richard.

Currently I live in the Netherlands due to my husband’s work. Before that, I lived in Seattle, and before that, New York, North Carolina, and Minnesota!

2. How long have you been writing for Smartly?

About 2 years.

3. What’s your professional and educational background?

I have a Bachelor’s in Math, a Master’s in Operations Research (a field of applied math), and a Master’s in Teaching. I worked in business for almost 10 years before changing careers to teaching. Then I taught high school math in Seattle for 6 years before moving abroad. I keep my fingers in the public education sphere through projects with Washington State and other high school curriculum organizations.

4. How and why did you start writing for Smartly?

When we moved to Europe, I wanted to find work that would allow flexible hours for traveling and other fun living-abroad-activities, but still be part of the education world. Pedago was looking for math content developers, which was right in my wheelhouse.

5. What are some of the courses and subjects that you’ve written about in Smartly?

I’ve written lots of statistics and probability lessons, as well as Excel lessons. Recently I’ve started writing lessons on coding with Python, which is a whole ‘nother challenge!

6. Why do you think it’s important for students to understand statistics?

Statistics is probably the most important field of math that most people will interact with after they finish their schooling. Statistics are used to make decisions on health, education, foreign policy, and of course in business. Stats can so easily be mis-used, intentionally or not, so having a solid knowledge base to question and understand this topic is really critical for workers and citizens.

7. What’s the hardest concept you’ve had to communicate (so far), and what was it like to try and distill it for the Smartly platform?

The probability concepts of Bayes’ Rule and the Law of Total Probability were challenging to communicate. Visual illustrations, concrete real-world examples, and spending prep time building up learners’ intuition on these concepts were the strategies. We focused on conceptual understanding rather than on formula memorization – a formula can always be looked up, but if the foundational understanding isn’t there, no formula can help you! The Law of Total Probability, for example, looks like a fairly incomprehensible, complicated formula at first glance, but it’s really just a weighted average.

8. What do you admire about Smartly learners?

With people’s busy lives, it can be hard to find the motivation and the time to take on education projects. People taking Smartly classes are doing so on their own initiative, to advance their learning and their careers.

9. What do you do to keep your learners in mind?

With my background in teaching, I’ve learned how to monitor my own thinking. When you’re teaching content that you know well, you have to be alert for concepts that seem “obvious,” but only feel that way because you’ve been working with them for a long time. Especially in math–there are a lot of embedded concepts that need to be carefully unpacked for people unfamiliar with the topics.

I also try to incorporate visuals and concrete examples wherever possible, knowing that people have different learning styles. The interactive nature of the Smartly platform of course helps with this too!

10. What’s one of your favorite storylines (or characters) used in one of your courses in Smartly?

For the Advanced Statistical Inference courses, we created a fictional winter sports equipment company. It allowed a lot of room for examples with testing equipment, sampling customer preferences, and analyzing market schemes. Plus, my editor, Ellie, found great images with gorgeous snow-covered mountains, and we were able to have some fun putting our characters in situations involving competitive snowball tournaments!

11. What’s your favorite whimsical or snarky answer message you’ve written in Smartly?

Definitely it’s the Monty Python references in the Python lessons. Some are obvious but some are hidden a bit more deeply! Spam and eggs; hovercrafts full of eels; dead parrots; the possibilities are endless.

12. What’s one of your favorite images used in one of your courses in Smartly?

Two come to mind from the Advanced Statistical Inference course. In this capstone lesson, the scenario is that all the experts on statistics at a company, except for the learner, are out of the office with the flu. All the junior analysts are panicked and looking for help. My editor, Ellie, found/created images which put a smile on my face and hopefully the learner’s too!

6 Steps to a Professional Resume [Free Template!]

An essential list of resume questions we developed to help you showcase your experience, skills, and potential to employers. Plus, a resume template you can download!

Creating a great resume can be daunting: What format looks best? How long should it be? What information should you include?

Below is an essential list of questions we developed for Smartly students and candidates in our career network to help them showcase their experience, skills, and potential to employers. And to make the process even easier, we created this simple, one-page Word template (download here) that follows these recommendations. Copy your information into this template to put your best foot forward in your job search!

1. Is my resume easy to read?
  • Font:
    Use Times New Roman or Arial.
  • Size:
    Use 11 or 12 point font.
  • Margins:
    Use 0.5-1 inch margins on each side.
2. Does my resume tell a clear story and showcase my strengths?
  • Reverse order:
    List experiences in reverse chronological order (most recent position first).
  • Highlight growth:
    List multiple positions for the same employer as individual entries to highlight your progression.
  • Focus on achievements, not descriptions:
    Write concisely and focus on problems you solved, actions you took, and results that followed. Do not describe overall duties. Consider using the following framework: Action verb  + Project (what you did) + Result (what you accomplished).
  • One page per 10 years of work experience:
    For most people, a good rule of thumb is one page per decade of work experience.
3. Do I stand out?
  • Make it personal:
    Include a small “Personal” or “Additional Information” section at the end of your resume. Include language proficiencies, citizenship, service activities, society memberships, or current hobbies. If including interests, be as specific as possible (e.g. “avid Caribbean scuba diver” or “die hard Philly Eagles fan”). Do not repeat information from other sections.
  • Be action-oriented:
    Start each bullet with an action verb, and lead with the most important point.
  • Emphasize outcomes:
    State the outcomes of your work and quantify them when possible.
4. Is my resume error-free and consistent?
  • Format:
    Companies, universities, job titles, and dates should all be formatted the same way. We recommend bolding companies and universities, using italics for titles, and utilizing MMM YYYY–MMM YYYY (e.g. Jun 2015–Jul 2016) for dates.
  • Alignment:
    Spacing between experiences and at the end of bullets should be consistent.
  • Things to avoid:
    Avoid jargon, personal pronouns, objectives or personal statements, photos, and listing “references upon request.”  These just take up space without adding value.
5. Have I proofread my resume?
  • It helps to have a friend or two proofread your resume for you. You can also read your resume backwards to help catch spelling mistakes—start at the last word and use your finger to guide you from one word to the previous. This forces you to isolate each word from its sentence.
6. Is my resume formatted as a PDF?
  • Formatting in Word is variable, so always save your resume as a PDF. This way, the recipient of the resume (your potential employer) will more likely see the resume the way you intended.

Note: This is a general guide that works across many industries and job functions. However, we know that it may not be appropriate for all fields (e.g. design, where the layout also serves as an example of abilities in the field) or experience levels. We hope you find it useful and wish you luck in your job search!

Attachment: Resume Template