Quantic has always believed in leveraging technology to move education forward. We’ve been a pioneer in the field of active learning and were the first to take a mobile-first approach to higher education. It’s our mission to advance the state of the art in online instruction, and we see AI as an incredible enabler of improved outcomes and democratized access to high quality education. That’s why we’re excited to announce the beta launch of AI Advisor, an advanced chatbot powered by OpenAI, built to support our students and alumni on their lifelong learning journey.

AI Advisor serves as a personalized guide to every student at Quantic. It can act as a tutor, answering questions about curriculum and coursework, and even help students practice for exams. It can equally provide on-demand administrative support relating to requirements, policies, and the student schedule. And when the bot doesn’t have an answer, our team of faculty, academic advisors, administrators, and support staff are ready and waiting to help! 

Our product and engineering teams have spent months designing, iterating, and testing the AI Advisor experience. It’s early days; we’re initially launching on desktop with mobile soon to follow. We plan to significantly extend the bot’s capabilities, and we are excited to pursue other ways of utilizing AI to enhance the student experience. 

Read on to learn more about AI Advisor!

How can AI Advisor help?

Can’t remember where you learned a particular concept? Need a quick definition? AI Advisor will not only provide you with information, but it will also point you toward lessons or FAQ articles where you can learn more. You can also ask the bot to provide practice questions for a particular topic, explain a formula, check in on your progress toward graduation, or ask questions about what’s next in your curriculum. 

What if AI Advisor makes a mistake?

Our team regularly monitors the performance of AI Advisor, annotating and categorizing bot output for finer-grained analysis of accuracy. We leverage techniques such as retrieval-augmented generation to ground the AI model on relevant sources of knowledge to reduce hallucinations and better ensure relevant answers to Quantic-specific queries. We’ve performed extensive internal and external testing, including formal evaluation by faculty and staff. 

Still, mistakes happen! We have created tools to allow us to identify issues and improve the accuracy of AI Advisor in response to both user feedback and internal monitoring. We encourage our students to suggest new features, as well as use the thumbs up and down buttons to let us know how helpful they find AI Advisor’s answers.

How does AI fit into the vision for Quantic’s future?

In higher ed, much of the conversation about AI centers around cheating prevention or lesson plan generation. We, on the other hand, are excited to embrace this new technology as a way enrich the student experience. We founded Quantic with a vision of education that’s of the highest quality, precisely tailored to the needs of every individual, and delivered in an accessible, flexible format. With this launch, and as we continue to innovate in AI and other emerging technologies, we’re excited to be taking another step towards realizing this future.